Your Single Source Provider for All of Your Transportation Needs
Whitepapers
Trinity is developing a library of presentations and white papers about industry-related challenges, opportunities and solutions that you can read and apply to your everyday work or personal lives. Here are a few notable resources and whitepapers.
What is a TMS?
Your guide to a growing trend in transportation management.
Making the Upgrade
Top 5 reasons companies mistakenly avoid automation.
Selling Up a TMS
Selling the use of a TMS to upper management by crafting a convincing ROI anaylsis.
Salisbury University Presentation
President/CEO Jeff Banning, CTB, made a presentation to an assembly of Salisbury University's Perdue School of Business students. The topic was, "The Narrow Path-Leading the Trinity Way". Click the link below to view the powerpoint presentation that accompanied his speech. Additionally, click the 2nd link to view a suggested reading list for developing leaders.
Salisbury University Presentation
Salisbury University Speech, Accompanying Presentation
Suggested Reading List for Leadership Development
Local Media Coverage of Presentation
Advancing Excellence
Team Trinity's corporate motto is Advancing Excellence. By continually improving our performance and striving to raise the bar, it's our goal to advance to an even higher level of excellence in all we do. From serving our customers and carriers to being a better parent or friend, these ideas apply across the board. Make this year your most excellent ever!
11 Ways to Advance Excellence and 7 Tips for Improvement
Interviewing Freight Brokers (for shippers)
The advantages to working with a credible freight broker are limitless! If you are thinking about enlisting the service of a broker, be sure to check out this list of 10 Interview Questions. If you are already a Trinity client, take a quick read and be even more assured knowing you've made the right choice by placing your freight in our capable hands.
Top 10 Questions for Interviewing Freight Brokers
Customer Service
We're often asked how our company grew so quickly in such a short time. The truth is there are many reasons, but one of the most important is the level of service we provide to our customers and carriers. Created by our President, here is a list of steps we use in providing awesome customer service, "The Trinity Way".
10 Steps to Awesome Customer Service
Problem Solving
Problems occur daily in logistics! Anytime you mix weather, road conditions, and individual personalities with tons of steel there's bound to be trouble. Here are the 5 steps to solving problems that can be applied in anyone's position across all industry types in order to provide even better customer service.