Trinity Transport , INC.

Problems with Remittance

• I'm not receiving my remittance, what's wrong?

  Please login to our website, and click on "My Profile".  Double check to make sure your email, fax, and other details are correct.  If not, please submit an update request on that page to update the information.  For immediate assistance, contact (866-TRINITY) or select the live chat option on this page. 

Password Retrieval

• I've forgotten or can't find my password. How can I retrieve it?

  If you have access to your email account, and it is registered with us (meaning it it the email address we have on file in your profile), you can have the password emailed to you by clicking the Forgot Password? link at the top of the page under the Login box.

  If you do NOT have access to your email or your email isn't registered with us, please contact us directly at (866-TRINITY) for personal help with retrieval. 

Quick Pay

• How does Trinity's quick pay program work?

  We're able to pay carriers by depositing the funds directly into their bank accounts (ACH).  Carriers have three ACH options and two Non-ACH option and you can "choose your speed" of payment.  Click here to read more about these options and to download the form required to begin your direct deposit request.

  Note: Payment is based on days from receipt of paperwork, not on completion of the load (delivery).   

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Carrier Paperwork

• How do I become a Trinity approved carrier?

  We're always looking for good, reliable motor carriers. Download our carrier packet and fax it in to (302) 253-0214 in order to become an approved carrier.  For questions, please contact our Carrier Compliance department. (800) 319-6968.

Sending In Load Paperwork

• Where should I send my paperwork?

  Our mailing address is PO BOX 1620 Seaford, DE 19973
  Our physical address is 1201 Bridgeville Highway, Seaford, DE 19973
  Our fax # is 302-253-0361.

  Want to speed it up? Trinity now accepts scanned images for payment! Click here for information about TRANSFLO Express.  You may also use your own scanner instead to email us your load documents and invoices with the PRO# listed in the subject line. 

  To check and see if we've received your paperwork, login to our website, click "Payment Status" and if we've entered either your invoice # or the due date says "Aging", we've received your information.  If not, there may be a discrepancy, please call (866-TRINITY).